Our Odoo ERP services including the AMS
Core E-Commerce & Sales Operations
- Odoo eCommerce & Website Builder: The foundational module. It provides a drag-and-drop interface, AI-assisted content generation, and native mobile responsiveness.
- Odoo SEO Optimizer: A built-in tool accessible via the “Optimize SEO” menu. It handles URL slugs, meta titles, descriptions, keyword tracking, image alt-text, and automatic WebP image compression for faster loading times.
- Odoo Point of Sale (POS): If you have physical retail stores in Saudi Arabia, the UAE, or Morocco, this module unifies your offline and online sales. Inventory, pricing, and customer data sync in real-time across both channels.
- Odoo CRM: Connects directly to your website forms and checkout. It captures abandoned carts, tracks high-value customer interactions, and helps your sales team manage wholesale or VIP client inquiries.
2. Inventory & Order Fulfillment
- Odoo Inventory: Crucial for regional operations. It provides real-time stock levels on your website to prevent overselling. You can configure multi-warehouse routing (e.g., fulfilling GCC orders from a Riyadh warehouse and North African orders from a Casablanca warehouse).
- Odoo Purchase & Procurement: Automates reordering rules. When an item on your website hits a minimum stock threshold, Odoo automatically generates a Request for Quotation (RFQ) to your suppliers.
3. Finance & Regional Compliance
- Odoo Accounting & Invoicing: Automatically generates invoices when a customer checks out.
- ZATCA E-Invoicing Integration: Specifically for Saudi Arabia, Odoo’s accounting module can be configured to comply with the Zakat, Tax and Customs Authority (ZATCA) Phase 1 and Phase 2 e-invoicing mandates, which is legally required for doing business in KSA.
- Multi-Currency Support: Allows you to seamlessly sell in SAR, AED, and MAD while consolidating your financial reporting in your base currency.
4. Customer Experience & Support
- Odoo Live Chat: Embeds a chat widget directly on your website to assist shoppers in real-time, which drastically improves conversion rates in the GCC where conversational commerce is popular.
- Odoo Helpdesk: Converts customer emails, web form submissions, and chat transcripts into support tickets. This streamlines returns, refunds, and shipping complaints.
- WhatsApp Integration (via Twilio or Odoo native): In Saudi Arabia and Morocco, WhatsApp is the dominant communication channel. This allows you to send automated order confirmations, shipping updates, and chat with customers directly from the Odoo backend.
5. Marketing & Retention
- Odoo Email & SMS Marketing: Segment your customer data based on their website purchase history to send targeted campaigns (e.g., sending an SMS flash sale alert to users who previously bought skincare products).
- Odoo Marketing Automation: Build automated workflows, such as sending a discount code 24 hours after a customer abandons their shopping cart.